Taj Group of Hotels India
Ginger (economy hotels) is IHCL's revolutionary concept in hospitality for the value segment. Intelligently designed facilities, consistency and affordability are hallmarks of this brand targeted at travelers who value simplicity and self-service.
Taj Hotels Resorts and Palaces is committed to replicate its domestic success onto international shores with plans to build an international network of luxury hotels, which will provide an exemplary product-service combination and in the process create a global brand. The current international portfolio includes luxury resorts in the Indian Ocean, business and resort destinations in the Middle East and Africa, serviced apartments in the UK, the first hotel in Australia and three a top-end luxury hotels in the US.
Throughout the Company's expansion, its mandate has been twofold: to infuse a sense of Indian heritage and culture within each diverse property, while also anticipating the needs and desires of the sophisticated traveller. Over the years, the Taj has won international acclaim for its quality hotels and its excellence in business facilities, services, cuisine and interiors.
The Taj strengthened its presence in the Indian Ocean rim with the Exotica Brand. The Taj Exotica was evolved as part of Taj Hotels Resorts and Palaces intent to position it as a brand that is clearly differentiated by its product philosophy and service design. The Taj Exotica Resort and Spa, in Maldives is centered on high-end accommodation, intimacy and an environment that allows its guest's unrivalled comfort and privacy.
Taj Hotels further expanded its global footprint by securing management contracts at Palm Island, Jumeirah in Dubai, Saraya Islands in Ras Al Khaimah, Aldar Group in Abu Dhabi, UAE Langkawi in Malaysia and Thimpu in Bhutan. The most significant additions to the portfolio have been The Pierre, the iconic landmark hotel on New York's Fifth Avenue, Taj Boston and Blue, Sydney.
The presence of Taj Hotels Resorts and Palaces internationally has been developed through a network of Taj regional sales and PR offices in the United Kingdom, France, Germany, Italy, Dubai, Singapore, Australia, Japan, Russia and the United States of America.
At the Taj Hotels Resorts and Palaces luxurious living and fine dining find common ground. Whether it is introducing exotic world cuisines to India or taking authentic Indian fare to the world, the Taj Hotels Resorts and Palaces is renowned for the eclectic culinary experiences it brings to its guests. Through a vast repertoire of award-winning restaurants, legendary recipes from royal kitchens and celebrated food festivals, the Taj has pioneered innovation in fine dining across the world.
Taj Hotels also promise a whole new experience of tranquillity and total 'wellness', through Jiva Spas a unique concept, which brings together the wisdom and heritage of the Asian and Indian Philosophy of Wellness and Well-being. Rooted in ancient Indian healing knowledge, Jiva Spas derive inspiration and spirit from the holistic concept of living. There is a rich basket of fresh and unique experiences under the Jiva Spa umbrella of offering, Yoga and Meditation, mastered and disseminated by accomplished practitioners, authentic Ayurveda, and unique Taj signature treatments. Royal traditions of wellness in service experiences, holistic treatments involving body therapies, enlivening and meaningful rituals and ceremonies and unique natural products blended by hand, come together to offer a truly calming experience.
IHCL operates Taj Air, a luxury private jet operation with state-of-the-art Falcon 2000 aircrafts designed by Dassault Aviation, France; and Taj Yachts, two 3-bedroom luxury yachts which can be used by guests in Mumbai and Kochi, in Kerala.
IHCL also operates Taj SATS Air Catering Ltd., the largest airline catering service in South Asia, as a joint venture with SATS (formerly known as Singapore Airport Terminal Services).
Additionally, it operates the Indian Institute of Hotel Management, Aurangabad since 1993. The institute offers a Four-year diploma, designed with the help of international faculty and has affiliations with several American and European programmes.
CORPORATE SUSTAINABILITY AND SOCIAL RESPONSBILITY
As part of Tata's; India's premier business house; we at the Taj Group, have always believed in society and environment being integral stakeholders in our business. Over the last 112 years, we have endeavored to uphold the belief of our founder, 'Jamsetji Tata' that the 'purpose of business' is rooted in the advancement of the society in which it operates in.
This belief has driven our corporate sustainability endeavors where we have striven to make a positive impact in the destinations of our hotel locations. Supporting the local communities in the areas of our operations and reducing the carbon footprint of our hotels has been at the forefront of our sustainability endeavors. We have continuously reviewed and evolved our programs to ensure our support meets the current needs of the locally based communities and is relevant to the ever changing environment. In 2008-09, we further evolved our programs to undertake initiatives based on our core competencies. This led to the initiation of our corporate social responsibility theme of 'Building Sustainable Livelihoods' and the EARTH (Environment Awareness and Renewal at Taj Hotels) program.
Under 'Building Sustainable Livelihoods', we support enterprise development of farmers, women self-help groups and small scale entrepreneurs. We promote indigenous artisans and craftsmen through our revival of indigenous art and culture program. And in partnership with like-minded organizations, we work towards enhancing the employability of less privileged rural youth through our Hospitality Skill Training Program. Over the last five years, we have trained and certified over 12, 000 youth, 97% of who have received employment in the hospitality industry. Our hotels year on year support over 300 artisans and source products and services worth over two crores through our sensitive vendor tie-ups.
While community development is important, we understand our environmental footprint plays a key role in ensuring the locations of our operations are well maintained. Through our EARTH program, we have furthered our efforts towards reducing our energy, waste and water footprint. To help reduce the impact of our daily operations, we partnered with EarthCheck - the world's leading environmental management, benchmarking and certification program for the travel and tourism industry. Through EarthCheck, our 100 plus hotels environmental and social performance is benchmarked against their peers and certified post evaluation. Over the last 5 years, all our hotels have achieved silver certification & eight of our hotels have achieved Gold Certification - which is the second highest EarthCheck certification standard. The eight hotels include Taj West End, Bangalore, Taj Lands End, Mumbai, Taj Exotica Resort and Spa, Goa, Taj Exotica Resort and Spa, Maldives, Vivanta by Taj - MG Road, Bangalore, Rambagh Palace, Jaipur, Vivanta by Taj - President, Mumbai and Vivanta by Taj - Ambassador, Delhi. More than 24 hotels are striving to achieve Gold certification by 2016.For us at the Taj Group, our sustainability journey is a continuous and evolving endeavour. We relentlessly strive to positively impact the destinations in which we operate as we understand our survival and well-being is dependent on the natural environment. Our 12th Corporate Sustainability Report titled, 'ADDING VALUE TO OUR DESTINATIONS' outlines the efforts we have undertaken in the year 2014-2015 to bring about longevity and sustainability via our community development and environment programs and initiatives.